Contact information

Contact Us

If you have any questions regarding product details, sizing guides, order status, shipping, or returns, please contact our support team. We aim to respond within 24 to 48 business hours.

Store Name: The Pet Pulse
Website: thepetpulse.store
Email: support@thepetpulse.store
Phone: +61 2 1935 8606
Business Address: 6 Baartz Terrace, Glenwood, NSW 2768, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

Important Note: The physical address listed above is for business registration and administrative operations only. Please do not return products to this address without prior return authorization from our support team.